Frequently Asked Questions

What is Frontier MD?

Frontier MD is a telehealth provider specializing in health and performance optimization. We offer personalized concierge care to help individuals reach their full potential. At Frontier MD, we prioritize health outcomes for our clients, through holistic, evidence-based treatment plans that are tailored to each individual’s goals.

Does Frontier MD accept health insurance?

Frontier MD does not currently accept insurance. However, we offer competitive pricing for our services and strive to provide affordable options for our clients. By not accepting insurance, we can focus on delivering high-quality, personalized care without the constraints of insurance limitations. Our priority is to ensure our patients receive the best possible care and outcomes tailored to their needs.

Will you accept recent lab work?

Depending on various factors such as the timing of the lab work and which specific tests were performed, Frontier MD may consider accepting recent lab work from another provider. We encourage you to discuss any recent lab work that you would like considered during your initial consultation with your Patient Care Liaison. Our healthcare providers will review this information and determine if it can be incorporated into your overall health assessment and treatment plan.

What should I do in the event of a medical emergency?

In the event of an emergency, please dial 911 or go to the nearest emergency room immediately. Frontier MD specializes in non-emergency telemedicine services focused on optimizing health and wellness. If you have any questions or concerns about your health, please contact your assigned patient care team.

Does Frontier MD have in-person services?

Frontier MD is a telemedicine-based clinic and does not offer in-person services. Our focus is on providing convenient and accessible healthcare solutions through virtual consultations, allowing patients to receive personalized care from the convenience of their own homes. Our telemedicine platform enables patients to connect with our healthcare providers remotely, ensuring timely access to expert medical guidance and treatment options.

What is the cost for treatment?

Frontier MD offers three membership plans tailored to meet varying needs and preferences. The cost for treatment will depend on the membership plan selected, as well as any additional services or prescriptions recommended by our healthcare providers. For more information on our membership plans, please visit our services page.

Which states does Frontier MD accept patients?

At the moment, Frontier MD is currently accepting clients who reside in Florida. However, we’re continuously expanding our services to reach more states in the near future. To stay updated on our expansion and when we’ll be accepting patients in your state, be sure to sign up for our newsletter. You’ll be the first to know about our latest updates, including new state availabilities and exclusive offers.

Does Frontier MD offer services for women?

At this time, we specialize in providing health and wellness services tailored specifically for men. However, we are continuously expanding our offerings and may consider services for women in the future. Stay updated on any changes or additions by subscribing to our newsletter or following us on social media.

Where can I go to have my labs drawn?

Frontier MD partners with select laboratories where patients can go to have their labs drawn. Once you become a patient, your dedicated Patient Care Liaison will provide you with all the necessary information, including the location of the nearest partnering lab, scheduling instructions, and any other details you may need for a seamless experience. Our team is committed to ensuring that you have access to convenient and high-quality lab services as part of your personalized healthcare journey.

Can I ask more questions without doing lab work or signing up?

Absolutely! We understand that you may have questions about our services or your health before committing to lab work or signing up for our programs. Feel free to reach out to us via email with any inquiries you may have, and our team will be happy to provide you with the information you need. Additionally, we highly recommend scheduling a consultation with one of our Patient Care Liaisons for a more personalized assessment and to discuss your specific health concerns in detail. Our consultations are designed to address your questions and provide you with the guidance you need to make informed decisions about your healthcare journey.

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